Refund Policy
Effective Date: [14th of January 2025]
Thank you for using Offload. Please read our Refund Policy carefully.
Membership Payments
- Offload offers memberships to clubs, unions, universities, and colleges.
- Once a payment is made, it is refundable, as long as you can reach an agreement with a member of staff based on:
-If you no longer wish to use the platform.
-If the platform is no longer useful to your institution.
-If you can no longer afford the service.
-If you have found a better platform providing similar services.
Cancellation of Membership
- Users may cancel their membership at any time.
- Upon cancellation, Offload will stop any future payments associated with the membership.
- Any payment already made prior to cancellation will be refunded under agreement.
For questions regarding membership cancellations, please contact ella.amory@offloadagency.com